0

Raspberry pi zero gets hot and won't boot
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Raspberry pi zero gets hot and won't boot

by drlatte on Thu Jun 20, 2019 8:31 pm

Hello I just received a raspberry pi zero and it will not boot and the chip in the center gets really hot in about 10 seconds. Customer support suggested I post my concern here. I switched it out the SD card with another pi zero I had and it works fine. It was on my bench, not connected to anything, I wanted to load Nodered on it but it would not boot. I'm happy to send it back for an exchange. I did notice a small solder sphere on near the BGA chip when I was inspecting it after it would not boot. The sphere was very very small and unfortunately I lost it due to breathing near it otherwise I could send that as well. Please let me know if you require more pictures. Thank you

Order number 2068660-7522821282
/Users/Stephen/Downloads/IMG_2301.jpg

drlatte
 
Posts: 2
Joined: Sat Sep 30, 2017 4:00 pm

Re: Raspberry pi zero gets hot and won't boot

by adafruit_support_mike on Fri Jun 21, 2019 12:29 am

What voltages do you see on the 3.3V and 5V GPIO pins?

adafruit_support_mike
 
Posts: 58796
Joined: Thu Feb 11, 2010 2:51 pm

Re: Raspberry pi zero gets hot and won't boot

by drlatte on Thu Jun 27, 2019 1:07 pm

Sorry I was called out of town for a while. 4v and 2v ( from 5 and 3) pin.
plain micro USB from Mac to the Pi. (set up works with all the other pi's I have)
thank you and sorry again for the delay

drlatte
 
Posts: 2
Joined: Sat Sep 30, 2017 4:00 pm

Re: Raspberry pi zero gets hot and won't boot

by adafruit_support_mike on Thu Jun 27, 2019 11:18 pm

Thanks. That sounds like a short inside the microprocessor.

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will ger you a replacement Zero.

adafruit_support_mike
 
Posts: 58796
Joined: Thu Feb 11, 2010 2:51 pm

Please be positive and constructive with your questions and comments.