Please note: Friday June 18 is a holiday celebrating Juneteenth, please allow extra time for your order to arrive and plan accordingly.
0

Adafruit 2MB sound board not triggering sound
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Adafruit 2MB sound board not triggering sound

by Alfiejlee on Mon May 10, 2021 2:13 pm

I recently went to use my 2MB sound trigger board I plugged it into my computer and I heard a beep I then uploaded my sound file in the correct ogg format and then gave it the correct name (T02.OGG) relevant to the pin I wanted to use. I then soldered my wires on and connected the board to a 5v power bank the green light then came on however when I shorted my wire connected to pin 2 to the ground pin the red light did not come on and no sound was produced I’ve tried everything to different ways of powering it to different speakers , different wire , resoldering the wires onto the boards and trying different pins , I have also tried WAV files and changing the name of the files and my OGG sound file plays fine through my computer reading it off the adafruit board. Do you have any suggestions as to what I've done wrong.

Alfiejlee
 
Posts: 6
Joined: Mon May 10, 2021 1:59 pm

Re: Adafruit 2MB sound board not triggering sound

by adafruit_support_mike on Mon May 10, 2021 11:15 pm

Post a photo showing your hardware and connections and we'll take a look. 800x600 images usually work best.

adafruit_support_mike
 
Posts: 62799
Joined: Thu Feb 11, 2010 2:51 pm

Re: Adafruit 2MB sound board not triggering sound

by Alfiejlee on Tue May 11, 2021 6:23 pm

Here you go
Attachments
F145A30F-E215-4B11-B246-6EC583FD47A7.jpeg
F145A30F-E215-4B11-B246-6EC583FD47A7.jpeg (37.33 KiB) Viewed 234 times
compressjpeg.zip
(716.8 KiB) Downloaded 2 times
18B12F93-0553-4020-938E-0F6B62A6B800.jpeg
18B12F93-0553-4020-938E-0F6B62A6B800.jpeg (1010.97 KiB) Viewed 234 times

Alfiejlee
 
Posts: 6
Joined: Mon May 10, 2021 1:59 pm

Re: Adafruit 2MB sound board not triggering sound

by adafruit_support_mike on Tue May 11, 2021 10:14 pm

Is the FX Board still connected to the computer through the USB cable?

The VS1000 won't play sounds while it still has a USB connection to the computer.

adafruit_support_mike
 
Posts: 62799
Joined: Thu Feb 11, 2010 2:51 pm

Re: Adafruit 2MB sound board not triggering sound

by Alfiejlee on Wed May 12, 2021 2:16 am

No the sound board is not connected to the computer in this photo it was connected to a 5v power supply

Alfiejlee
 
Posts: 6
Joined: Mon May 10, 2021 1:59 pm

Re: Adafruit 2MB sound board not triggering sound

by adafruit_support_mike on Wed May 12, 2021 5:26 pm

Thank you. What voltages do you see on the trigger pins? Those can give us information about problems inside the chip.

adafruit_support_mike
 
Posts: 62799
Joined: Thu Feb 11, 2010 2:51 pm

Re: Adafruit 2MB sound board not triggering sound

by Alfiejlee on Wed May 12, 2021 5:30 pm

Is this the voltage between the trigger pins and the ground

Alfiejlee
 
Posts: 6
Joined: Mon May 10, 2021 1:59 pm

Re: Adafruit 2MB sound board not triggering sound

by adafruit_support_mike on Wed May 12, 2021 5:34 pm

Yes.

adafruit_support_mike
 
Posts: 62799
Joined: Thu Feb 11, 2010 2:51 pm

Re: Adafruit 2MB sound board not triggering sound

by Alfiejlee on Thu May 13, 2021 4:37 pm

Here’s my results from testing the voltage from each pin
Pins 0-7 = 3.3v
Pin 8 = 1.2v
Pins 9-10 = 3.3v

Alfiejlee
 
Posts: 6
Joined: Mon May 10, 2021 1:59 pm

Re: Adafruit 2MB sound board not triggering sound

by adafruit_support_mike on Thu May 13, 2021 10:18 pm

Alfiejlee wrote:Pin 8 = 1.2v

Bingo.. that's a hardware failure. Thank you.

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will get you a replacement FX Board.

adafruit_support_mike
 
Posts: 62799
Joined: Thu Feb 11, 2010 2:51 pm

Re: Adafruit 2MB sound board not triggering sound

by Alfiejlee on Fri May 14, 2021 4:47 pm

Wow you’re a genius thank you so much

Alfiejlee
 
Posts: 6
Joined: Mon May 10, 2021 1:59 pm

Please be positive and constructive with your questions and comments.