GreatFET One not turning on

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jedahan
 
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GreatFET One not turning on

Post by jedahan »

Just received the greatFET One https://www.adafruit.com/product/4234 and it doesn't seem to show up as any usb device.

I tried 3 different cables, on 3 computers - linux laptop, windows desktop, and raspberry pi. lsusb does not show anything, nor does dmesg. Windows doesn't show any new device when plugged in. I tried rebooting in DFU mode, and same issue.

What can I do?

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adafruit_support_mike
 
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Re: GreatFET One not turning on

Post by adafruit_support_mike »

As a sanity check, verify your USB cables by connecting some other, known-working device to one of the computers.

Just swapping has no diagnostic value.. it's normal for people to say they had to try three or four cables before finding one that worked. You need a working USB connection to rule out a charge-only cable.

jedahan
 
Posts: 3
Joined: Mon Sep 24, 2012 12:45 pm

Re: GreatFET One not turning on

Post by jedahan »

An Arduino BANNED shows up correctly with this cable, on all three machines.

jedahan
 
Posts: 3
Joined: Mon Sep 24, 2012 12:45 pm

Re: GreatFET One not turning on

Post by jedahan »

Also tried DFU mode, but still, no LEDs light up, and `greatfet info` shows "No GreatFET devices found!"

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adafruit_support_mike
 
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Re: GreatFET One not turning on

Post by adafruit_support_mike »

Sorry for the delay. Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement.

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