1.14" ST7789 shield not working

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Lemi
 
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Joined: Tue Jul 27, 2021 4:47 pm

1.14" ST7789 shield not working

Post by Lemi »

I just received my second 1.14" ST7789 shield and this one seems to be defective. The screen stays dark doesn't matter what I do. I tried using examples, my own sketches, and nothing. The other (identical) shield works fine and when I swap the new one in for the other shield nothing displays.

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Lemi
 
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Joined: Tue Jul 27, 2021 4:47 pm

Re: 1.14" ST7789 shield not working

Post by Lemi »

I contracted Adafruit about the issue over the weekend. Apparently, despite the board being obviously defective, I can't return it unless there are some responses from Adafruit engineers - a very strange policy for obvious situations. Especially as apparently it takes time to get a response!

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mikeysklar
 
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Re: 1.14" ST7789 shield not working

Post by mikeysklar »

We can do a replacement for you if other identical shields are working fine.

Please send an e-mail to [email protected] requesting a replacement and include your order number along with the link to this forum thread for approval.

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