0

Ultimaker 2 Not Extruding
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Ultimaker 2 Not Extruding

by cmcrook on Thu Oct 01, 2015 8:30 am

I received my Ultimaker 2 this past Monday and wasn't able to start trying it out until the glass build plate arrived yesterday. Unfortunately, when I began loading the 2.85mm filament provided with the printer into the feeder, the stepper motor began skipping and chewing up the filament. The tension on the filament is at its lowest possible point (white tab all the way to the top) and during prints very little or none of the filament is extruded out the nozzle.

Things I have tried:
Increasing flow speed
reducing speed of print
removing the filament and reinserting it
Unwinding some of the filament in from the spool to reduce the tension of it into the feeder

cmcrook
 
Posts: 1
Joined: Thu Oct 01, 2015 8:17 am

Re: Ultimaker 2 Not Extruding

by adafruit_support_rick on Thu Oct 01, 2015 11:59 am

For product support, replacement parts and warranty for Ultimaker products visit the Ultimaker support page or contact Ultimaker directly.
http://ultimaker.com/en/support/ultimak ... ltimaker-2
https://ultimaker.com/en/contact

adafruit_support_rick
 
Posts: 35095
Joined: Tue Mar 15, 2011 11:42 am
Location: Buffalo, NY

Please be positive and constructive with your questions and comments.