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Uncanny Eyes Cabochons - Tap Plastics
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Uncanny Eyes Cabochons - Tap Plastics

by rbbtebo on Tue Oct 13, 2015 2:01 pm

Dear Friends,

I made the Uncanny Eyes project and ordered my Cabochons from Tap Plastics. They arrived with minor scratches. I learned this is due to the way they are shipped to Tap Plastics. I contacted them and explained why I needed un-scratched lenses... they made suggestions how to do it and then sent me - AT NO CHARGE - replacement cabochons (hand polished) plus polishing solutions and micro fiber cloth.

Wonderful customer service - just like Adafruit! Support both companies whenever you can!

rbbtebo
 
Posts: 51
Joined: Tue Aug 18, 2015 9:12 am

Re: Uncanny Eyes Cabochons - Tap Plastics

by adafruit_support_bill on Tue Oct 13, 2015 2:08 pm

That is nice to hear! Thank you for posting that.

adafruit_support_bill
 
Posts: 67258
Joined: Sat Feb 07, 2009 10:11 am

Please be positive and constructive with your questions and comments.