Defective Xbee unit

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craver2000
 
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Joined: Wed Jan 11, 2017 5:57 am

Defective Xbee unit

Post by craver2000 »

Hi, one of the XBee module that I purchased from Adafruit in Janurary has become defective. I am unsure of the cause as it has always been connected via a linear voltage regulator board. It is currently unable to receive or send signals but previously worked fine. When I connected it to my computer and attempt troubleshooting with XCTU, a dialog notified me of action required to reset the XBee. Thus, I used recovery mode in the XCTU software to reset the firmware. However, the problem still persists, and XCTU still prompts me to reset the module. I have tried resetting it for several times already. Please advise me on this issue.
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Photo 4-3-17, 2 37 22 pm.jpg
Photo 4-3-17, 2 37 22 pm.jpg (172.26 KiB) Viewed 3144 times
Photo 4-3-17, 2 29 31 pm.jpg
Photo 4-3-17, 2 29 31 pm.jpg (376.27 KiB) Viewed 3144 times
Photo 4-3-17, 2 29 14 pm.jpg
Photo 4-3-17, 2 29 14 pm.jpg (311.29 KiB) Viewed 3144 times
Last edited by craver2000 on Sun Mar 05, 2017 7:49 am, edited 3 times in total.

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craver2000
 
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Re: Defective Xbee unit

Post by craver2000 »

A feww more pictures.
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Photo 4-3-17, 2 54 10 pm.jpg (194.56 KiB) Viewed 3143 times
Photo 4-3-17, 2 39 14 pm.jpg
Photo 4-3-17, 2 39 14 pm.jpg (885.37 KiB) Viewed 3143 times
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Photo 4-3-17, 2 38 42 pm.jpg (83.67 KiB) Viewed 3143 times

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adafruit_support_bill
 
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Re: Defective Xbee unit

Post by adafruit_support_bill »

Have you posted your question on the Digi forums? https://www.digi.com/support/forum/
Digi are the manufacturers of the XBee modules and their engineers know them better than we do. They may have some additional recommendations for troubleshooting.

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