Timesquare watch kit not updating time

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buggybean314
 
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Timesquare watch kit not updating time

Post by buggybean314 »

I recently purchased the adafruit Timesquare Watch Kit (product number 1125), on May 2, 2018, order number 1754628. It was very fun to solder, the display works normally, and I was able to normally set the time. Unfortunately, the time does not update. I found a similar problem at viewtopic.php?f=41&t=116916 and am asking if there is a way I can fix this without desoldering the matrix, or if I should order a new kit. I have not yet tested the crystal to confirm that it is not working, and do not currently have an oscilloscope. I also confirmed the the crystal is not touching the pcb or other components.
Here is a photo of the soldering job:
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Soldering on the TimeSquare watch (sorry for the poor image quality)
Soldering on the TimeSquare watch (sorry for the poor image quality)
IMG_20180516_073638.jpg (158.5 KiB) Viewed 645 times

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adafruit2
 
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Re: Timesquare watch kit not updating time

Post by adafruit2 »

thats unusual, it *displays* time but the time doesnt count up? can you show a clear photo of the other side? better image quality will help us debug :)

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buggybean314
 
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Re: Timesquare watch kit not updating time

Post by buggybean314 »

Here is a clearer photo of the soldering, and photo of the other side while displaying time.
Last edited by buggybean314 on Fri May 25, 2018 11:12 am, edited 1 time in total.

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buggybean314
 
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Re: Timesquare watch kit not updating time

Post by buggybean314 »

images
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DSCF8370.JPG
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DSCF8356.JPG (787.2 KiB) Viewed 525 times

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adafruit2
 
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Re: Timesquare watch kit not updating time

Post by adafruit2 »

looks really good, odd! well, one thing you can try is removing the battery, wait a few minutes, replace battery
if that doesnt help, email support@adafruit for a new kit

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buggybean314
 
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Re: Timesquare watch kit not updating time

Post by buggybean314 »

Unfortunately, removing and replacing the battery did not fix the problem. I will email support with a link to this thread. Thank you for your time.

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