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Ice tube clock front case panel not cut!
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Ice tube clock front case panel not cut!

by Mahood73 on Mon Jun 16, 2014 3:52 pm

Am I missing something, or shouldn't there be 3 holes in the front panel of the acrylic case to slot into the base? Mine has just the two holes for the screws, and from the pictures in the instructions it definitely seems it should be cut out....

Image attached to show the problem - any suggestions?

image.jpg

Mahood73
 
Posts: 3
Joined: Mon Jun 16, 2014 3:46 pm

Re: Ice tube clock front case panel not cut!

by adafruit_support_bill on Mon Jun 16, 2014 4:04 pm

Your image did not show up. But yes, it should have 3 slots for the base. If you contact support@adafruit.com with a link to this thread we can send a replacement.

adafruit_support_bill
 
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Joined: Sat Feb 07, 2009 10:11 am

Re: Ice tube clock front case panel not cut!

by Mahood73 on Mon Jun 16, 2014 4:12 pm

adafruit_support_bill wrote:Your image did not show up. But yes, it should have 3 slots for the base. If you contact support@adafruit.com with a link to this thread we can send a replacement.

Many thanks - every time I tried to add the image it said it had done it - but it didn't... Then when I tried to edit the post to fix it, it just kept telling me to enter the captcha string but didn't give me a box to put it in!

I'll contact support, thanks for the help.
Attachments
panels.jpg
Front & Back Panels
panels.jpg (146.11 KiB) Viewed 463 times

Mahood73
 
Posts: 3
Joined: Mon Jun 16, 2014 3:46 pm

Re: Ice tube clock front case panel not cut!

by Mahood73 on Tue Jun 17, 2014 6:09 am

Just a follow-up - Support got back to me immediately after they got my email to resolve this right away, thanks for the great service!

Mahood73
 
Posts: 3
Joined: Mon Jun 16, 2014 3:46 pm

Please be positive and constructive with your questions and comments.