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New USB microscope, dust particles on sensor/lens
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New USB microscope, dust particles on sensor/lens

by arajnak on Fri Jan 04, 2019 7:43 pm

Hi, just received my USB microscope (product nr 636). The pictures taken with the microscope show multiple dirt/dust particles on the sensor, or lens surface. Attempts to clean by blowing air towards the lens opening did not help. Please advice.
Regards
ar
Attachments
S20190105_001.jpg
8 dirt particles on sensor
S20190105_001.jpg (305.5 KiB) Viewed 129 times

arajnak
 
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Re: New USB microscope, dust particles on sensor/lens

by adafruit_support_mike on Sat Jan 05, 2019 12:08 am

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will get you a replacement 'scope, and may arrange a return for the one you have now.

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Please be positive and constructive with your questions and comments.