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Adafruit 2500mAh Batttery Warranty
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Adafruit 2500mAh Batttery Warranty

by djnoor on Tue Feb 19, 2019 11:57 am

I recently purchased an Adafruit 2500 Battery (https://www.adafruit.com/product/328). It has already stopped working. The battery connections on the terminal are loose and one has even come out, so the battery can't power anything (see attached picture). The battery is under warranty. I purchased this from one of your distributors. Please authorize a replacement.
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djnoor
 
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Re: Adafruit 2500mAh Batttery Warranty

by djnoor on Tue Feb 19, 2019 1:58 pm

I'm not sure if this is the right place to post this but I couldn't find a spot to post warranty issues.

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Re: Adafruit 2500mAh Batttery Warranty

by adafruit_support_mike on Thu Feb 21, 2019 1:13 am

This is the correct place.

Send a note containing a link to this page to the distributor and let them know we've authorized a replacement. They can use the same link to contact our business team.

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Re: Adafruit 2500mAh Batttery Warranty

by Khouji123 on Wed Mar 13, 2019 9:49 pm

Send it to where you bought them. I know that there is a warranty for that.

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