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Atten 937 Soldering Station Malfunction
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Atten 937 Soldering Station Malfunction

by armanfrasier on Thu Aug 22, 2019 6:03 pm

Hello
I recently purchased https://www.adafruit.com/product/3565 ; which worked fine for 1-3 soldering sessions, but now; I can turn it on (LED comes on) but when it reaches the specified temperature, rather than maintaining and blinking the RED led, it stops heating the iron entirely and is unusable. I've seen some other threads regarding this same problem; and the links to Atten's support on the product page 404.

Should I return/replace this iron?

armanfrasier
 
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Re: Atten 937 Soldering Station Malfunction

by adafruit_support_mike on Fri Aug 23, 2019 2:05 am

When did you get it?

adafruit_support_mike
 
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Re: Atten 937 Soldering Station Malfunction

by armanfrasier on Fri Aug 23, 2019 10:01 am

I ordered it July 26th, 2019 and received it about a week later.

armanfrasier
 
Posts: 2
Joined: Fri Aug 02, 2019 5:29 pm

Re: Atten 937 Soldering Station Malfunction

by adafruit_support_mike on Fri Aug 23, 2019 11:31 pm

Thank you.

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will get you a replacement.

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Please be positive and constructive with your questions and comments.