๐ŸŽ„โ›„โ„๏ธ๐ŸŽ It's beginning to look a lot like ADABOX-mas! The next ADABOX from Adafruit ships soon! Get yours now, or give as a gift! ๐ŸŽ„โ›„โ„๏ธ๐ŸŽ
0

USB Microscope software unable to launch in Windows 10
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

USB Microscope software unable to launch in Windows 10

by lanvocado on Tue Oct 29, 2019 9:17 pm

Hello,

I've just purchased the Adafruit USB Microscope (https://www.adafruit.com/product/636), installed the driver and software from the companion CD but I couldn't seem to get it to work. When I double click the "Microcapture" icon which was generated after I've installed the software, it doesn't launch the software, instead I'm getting a "Missing Shortcut" menu popped up as shown in attachment. I'm using Windows 10 OS in my computer. Is this USB microscope compatible with Windows 10?. Would you please advise how to debug this issue?.

Thanks!
Attachments
Missing Menu.PNG
Missing Menu.PNG (46.29 KiB) Viewed 252 times

lanvocado
 
Posts: 3
Joined: Tue Oct 29, 2019 4:34 pm

Re: USB Microscope software unable to launch in Windows 10

by siddacious on Wed Oct 30, 2019 4:25 pm

Hi,

I have a USB microscope that I had some issues with until I tried this software:

https://plugable.com/drivers/microscope

I have a mac but I'm guessing the windows version will work equally well.

I hope this helps!

siddacious
 
Posts: 161
Joined: Fri Apr 21, 2017 3:09 pm

Re: USB Microscope software unable to launch in Windows 10

by adafruit2 on Sun Nov 03, 2019 3:35 pm

just tried it on win10 and its nice software!

adafruit2
Site Admin
 
Posts: 18790
Joined: Fri Mar 11, 2005 7:36 pm

Re: USB Microscope software unable to launch in Windows 10

by lanvocado on Mon Nov 04, 2019 2:55 pm

I've installed the plugable driver per your suggestion and it resolved my issues. Thanks a bunch guys for your help. Much appreciated!

lanvocado
 
Posts: 3
Joined: Tue Oct 29, 2019 4:34 pm

Re: USB Microscope software unable to launch in Windows 10

by alfredal on Thu Nov 07, 2019 1:22 pm

I had the same problem, thank you very much for the help



Image

alfredal
 
Posts: 1
Joined: Thu Nov 07, 2019 1:11 pm

Please be positive and constructive with your questions and comments.