Defective Soldering Iron

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MikeHoward
 
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Joined: Tue Jul 27, 2021 10:42 am

Defective Soldering Iron

Post by MikeHoward »

Adjustable 60W Pen-Style Soldering Iron - 120VAC USA Plug - BEST 102C Part No. 3685

I ordered and yesterday received the above temperature adjustable soldering iron.
My invoice No. is 2617565
It will only turn on at the lowest temperature. The temperature cannot be raised above that.
I cycled it several times and same results.
I really like the style of the soldering iron but it is defective.
Please resolve this issue.

Thanks,
Mike Howard

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adafruit_support_carter
 
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Joined: Tue Nov 29, 2016 2:45 pm

Re: Defective Soldering Iron

Post by adafruit_support_carter »

Just to be sure of the behavior - you're pressing the UP/DOWN buttons and it's not doing anything? Pressing hard enough? etc.

It's not working like shown here?
https://youtu.be/HeiP5mDgZqU?t=241

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MikeHoward
 
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Joined: Tue Jul 27, 2021 10:42 am

Re: Defective Soldering Iron

Post by MikeHoward »

I was pressing the UP/DOWN buttons hard enough with no results when I first posted complaint on July 27

I tried the soldering iron today (July 28) and now the temperature control buttons are working, but they seem to be a little inconsistent.. I'm going to use it for a couple of weeks and see if it continues to work ok.

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adafruit_support_carter
 
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Re: Defective Soldering Iron

Post by adafruit_support_carter »

Hmm. Weird. Yah, try it out for a bit and then report back. If it continues to act weird we'll see what we can do.

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