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DT71 Digital Mini Tweezers
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

DT71 Digital Mini Tweezers

by maertker on Wed Aug 04, 2021 11:18 am

Hello, I just recently got these tweezers in, and I plugged them into my computer all night long to charge. When I plug in the brain into the tweezers, it doesn't turn on. When it is plugged into the computer, it says "DFU: V3.52, 5.152V". Is there any reason why they wouldn't be turning on? Or are my tweezers just a bad pair, and need to be replaced?

Thank you!!!

maertker
 
Posts: 2
Joined: Wed Aug 04, 2021 11:06 am

Re: DT71 Digital Mini Tweezers

by adafruit_support_carter on Wed Aug 18, 2021 12:59 pm

Try the process shown here:
viewtopic.php?f=44&t=182255#p885872
and see if that also helps in your case.

adafruit_support_carter
 
Posts: 21056
Joined: Tue Nov 29, 2016 2:45 pm

Re: DT71 Digital Mini Tweezers

by maertker on Tue Aug 31, 2021 11:13 am

I have done all of those processes already, can I please initiate the return process?

maertker
 
Posts: 2
Joined: Wed Aug 04, 2021 11:06 am

Re: DT71 Digital Mini Tweezers

by adafruit_support_carter on Tue Aug 31, 2021 12:39 pm

OK, that worked for other people so was worth trying.

Let's replace them. Send an email to support@adafruit.com with a link to this thread and your order number and they can send you replacement tweezers.

adafruit_support_carter
 
Posts: 21056
Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.