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Defective Multimeter
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Defective Multimeter

by fro13802 on Mon Oct 18, 2021 12:16 pm

Defective digital multimeter, product ID 5139, order ID 2676054-5436118528 received 10/14/2021, order date 10/10/2021. Turned on unit to verify functions. Unit shut down after a few hours (no power - no display). Fuses ok and 1 slightly low battery(( 2) 3.7V li-ions #18650(). Does not run on USB power and used different adapters (2 amp output max). No functions were ever tested. Unit was left on workbench after clock set.

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Re: Defective Multimeter

by adafruit_support_carter on Mon Oct 18, 2021 2:48 pm

Can you provide more information on the USB power being used. Can you post a photo of the info sticker label on the USB power adapter?

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Re: Defective Multimeter

by fro13802 on Wed Oct 20, 2021 12:42 pm

Here is the image you requested.
Attachments
20211019_194817.jpg
20211019_194817.jpg (34.41 KiB) Viewed 205 times

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Re: Defective Multimeter

by adafruit2 on Fri Oct 22, 2021 11:44 am

weird. i mean there's not a lot going on with it - email support@adafruit for a new multimeter

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