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BEST 102C Won't heat up
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Please be positive and constructive with your questions and comments.

BEST 102C Won't heat up

by FSTGuy on Sun Dec 26, 2021 5:31 pm

Hi Happy Holidays!

I hope you had a great break!

I was so excited to use my brand new 102C when I plugged in the iron and waited about 5 min and it never got hot. I tried changing temperature settings, I changed the tip, changed wall outlets all with no luck. The tip does not even get warm. I think it is a defective unit. I have included my order number below. Would it be possible to exchange the soldering iron for a new one?

Order #2721522-5163776879

Please let me know.

Thanks,

Jeremy

FSTGuy
 
Posts: 2
Joined: Wed Nov 24, 2021 11:44 pm

Re: BEST 102C Won't heat up

by franklin97355 on Wed Dec 29, 2021 3:06 pm

Contact support@adafruit.com with a link to this thread and they will get you a refund. Sorry about your troubles.

franklin97355
 
Posts: 22424
Joined: Mon Apr 21, 2008 2:33 pm
Location: Lacomb, OR.

Re: BEST 102C Won't heat up

by FSTGuy on Wed Dec 29, 2021 6:56 pm

Thank you for your help!

FSTGuy
 
Posts: 2
Joined: Wed Nov 24, 2021 11:44 pm

Please be positive and constructive with your questions and comments.