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CBI-520A dead
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CBI-520A dead

by toddkrein on Wed Aug 02, 2017 2:27 pm

I finally had a chance to try the USB current meter cable, and it's not working. The cable itself is fine, the device at the end is working, but there's nothing on the display.

From order 1432621-1404519089

toddkrein
 
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Location: Palo Alto / Loomis

Re: CBI-520A dead

by adafruit_support_mike on Thu Aug 03, 2017 12:15 am

Could you post a link to the product page for the specific cable you got please? We have a couple of different versions.

Also, when did you get the cable?

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Re: CBI-520A dead

by toddkrein on Thu Aug 03, 2017 12:31 am

https://www.adafruit.com/product/3388

I received it April 27th.

toddkrein
 
Posts: 27
Joined: Wed May 05, 2010 3:17 pm
Location: Palo Alto / Loomis

Re: CBI-520A dead

by adafruit_support_mike on Sat Aug 05, 2017 11:36 pm

I'm sorry, but that's past our 30-day return/replace period.

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Please be positive and constructive with your questions and comments.