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PID 636 OTB failure
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PID 636 OTB failure

by lrdwmelady on Thu Dec 07, 2017 11:29 am

PID #636 order number - 1602724.
I ordered 2ea of this scope. On opening of 2nd box I found that no images are seen. Blank screen, though USB device detection is acknowledging camera presence. LED ring and illumination control works, though no actions from pressing capture button. First camera is fully operational and works great for my needs. I would like to get replacement for the faulty scope.

lrdwmelady
 
Posts: 1
Joined: Sun Sep 26, 2010 5:17 pm

Re: PID 636 OTB failure

by adafruit_support_mike on Sun Dec 10, 2017 12:08 am

Send a note containing a link to this thread and your order number to support@adafruit.com. The folks there will get you a replacement.

adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Please be positive and constructive with your questions and comments.