I have make order of
- Hakko FX-888D -> will not power on
- Quick 957DW+ -> will power but have burn odour and do not give air also
and the 2 do not work !
What will do ? Send back to you ? Need i pay the shipping cost??
Order 2 products and the 2 doesn't work !!
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Please be positive and constructive with your questions and comments.
- Technofinity
- Posts: 4
- Joined: Thu Mar 15, 2018 11:24 am
- adafruit_support_bill
- Posts: 88136
- Joined: Sat Feb 07, 2009 10:11 am
Re: Order 2 products and the 2 doesn't work !!
@Technofinity - What country are you in?
- Technofinity
- Posts: 4
- Joined: Thu Mar 15, 2018 11:24 am
Re: Order 2 products and the 2 doesn't work !!
From Belgium
- adafruit_support_bill
- Posts: 88136
- Joined: Sat Feb 07, 2009 10:11 am
Re: Order 2 products and the 2 doesn't work !!
Both of those products are 120v devices they will not work on your 220v electrical system in Belgium. You would need to use a step-down transformer.
TECHNICAL DETAILS
65 Watts
Ceramic Heater
Temperature Range: 120° - 899°F (50° - 480°C)
Temperature Stability: ±1.8°F (1.0°C)
Temperature Control: Closed-loop sensor
Dimensions: 100(W) x 120(H) x 120(D) mm, 3.9(W) x 4.7(H) x 4.7(D) in.
Weight: 2.6 lbs (1.2 kg)
ESD Safe: Yes
IPC J-STD-001: Meets or Exceeds requirements
900M-T-1.6D 1.6mm 'screwdriver' tip
For use in 120V countries only
UL Approved
TECHNICAL DETAILS
Rework Station: 180mm x 99mm x 145mm / 7.1" x 3.9" x 5.7"
Hose Length: 105 cm / 41.5"
Weight: 1588g / 3.5lbs
120VAC - 580 Watts
Outer Diameters of Three Nozzles:
3mm / 0.12"
6.4mm / 0.25"
8.4mm / 0.33"
- Technofinity
- Posts: 4
- Joined: Thu Mar 15, 2018 11:24 am
Re: Order 2 products and the 2 doesn't work !!
Ok so what we can do now ?
- adafruit_support_bill
- Posts: 88136
- Joined: Sat Feb 07, 2009 10:11 am
Re: Order 2 products and the 2 doesn't work !!
From you description, it sounds like the hot-air station is damaged already from the overvoltage.- Hakko FX-888D -> will not power on
- Quick 957DW+ -> will power but have burn odour and do not give air also
I'm not sure how the Hakko would handle that condition. I can look into it.
- adafruit_support_bill
- Posts: 88136
- Joined: Sat Feb 07, 2009 10:11 am
Re: Order 2 products and the 2 doesn't work !!
The 120v version of the Hakko uses a different transformer than the 220v version, so yours would have likely overloaded at the higher voltage. It does appear to have a fuse which might have prevented more serious damage. You can try replacing that and see if it works with a proper step-down transformer.
Unfortunately, we can't accept returns on equipment that has been damaged in this way.
Unfortunately, we can't accept returns on equipment that has been damaged in this way.
- Technofinity
- Posts: 4
- Joined: Thu Mar 15, 2018 11:24 am
Re: Order 2 products and the 2 doesn't work !!
The hot air machine when take it out from box is already have burn odour, i know you will not trust me but it is the truth !
technician area we have already transformer on part electrical installation and we use other product with 110-120v electricity.
It is first time i order from your company and i have this all problem ?
I will send back to you and please check.. it is have problem, give me same or change to 220v also is ok for me
technician area we have already transformer on part electrical installation and we use other product with 110-120v electricity.
It is first time i order from your company and i have this all problem ?
I will send back to you and please check.. it is have problem, give me same or change to 220v also is ok for me
- adafruit2
- Posts: 22187
- Joined: Fri Mar 11, 2005 7:36 pm
Re: Order 2 products and the 2 doesn't work !!
we only have 120V versions, if you were using a transformer it would hvae to be a really really large one, not just a plug replacer!
Please be positive and constructive with your questions and comments.