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ES120 Motion Control Screwdriver stopped working
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ES120 Motion Control Screwdriver stopped working

by fixumdude on Wed Oct 10, 2018 3:32 pm

We ordered the Motion Control Screwdriver PRODUCT ID: 3856 on Aug 7th. (Order Number : 1826621-1985254233) It worked fantastically until this morning when it just quit while using it. The screen is blank, no response from the button and no movement. We tried charging it for several hours with different chargers and different cables, but still no life.

We also tried plugging it into a PC, but it just says "unrecognized device". It won't go into "virtual disk mode" anymore while holding the button, so we can't update the firmware to see if that helps. Any tips on how to get it going again (or get a replacement)?
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fixumdude
 
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Re: ES120 Motion Control Screwdriver stopped working

by adafruit2 on Thu Oct 11, 2018 1:23 pm

we're not sure how to fix it - could you try posting to their support forums?
http://www.minidso.com/forum.php?mod=fo ... lay&fid=72
there may be a way to recover it - try also another USB cable / charging method perhaps?

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Re: ES120 Motion Control Screwdriver stopped working

by fixumdude on Thu Oct 11, 2018 2:04 pm

We've tried several different cables and several different chargers. I will open a ticket on their forum too. Would they be the one to replace it if we can't get it working again, or does adafruit warranty them?

fixumdude
 
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Re: ES120 Motion Control Screwdriver stopped working

by adafruit2 on Thu Oct 11, 2018 2:22 pm

not sure - we haven't had to do this before lets see what they say! :)

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