Soldering iron issue? ST-2065D won't turn on. [PID:4695]

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topochicobottle
 
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Soldering iron issue? ST-2065D won't turn on. [PID:4695]

Post by topochicobottle »

Hi Adafruit forms!

Hoping to get some technical support or replacement authorization through this post.

I recently purchased the ATTEN 65-Watt Soldering Iron With Digital Adjustable Temperature
(ST-2065D) [ID:4695] from Adafruit but have no luck using it. Purchased on 12/09/2020 first operational test 12/14/2020.

The soldering iron is plugged into an electrical socket yet shows no signs of life when any of its buttons are activated. It also has a LCD display that shows no signs of life in the same vain. I am pretty sure the product I received is defective but would like to hear of any solutions worth trying.

Any help would be appreciated.
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adafruit_support_mike
 
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Re: Soldering iron issue? ST-2065D won't turn on. [PID:4695]

Post by adafruit_support_mike »

There isn't much troubleshooting we can do on those.

Send a note containing a link to this page and your order number to [email protected] and the folks there will get you a replacement.

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topochicobottle
 
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Re: Soldering iron issue? ST-2065D won't turn on. [PID:4695]

Post by topochicobottle »

Ok thank you.

Just waiting for the item to be back in stock.

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