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Soldering iron issue? ST-2065D won't turn on. [PID:4695]
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Soldering iron issue? ST-2065D won't turn on. [PID:4695]

by topochicobottle on Mon Dec 14, 2020 3:35 pm

Hi Adafruit forms!

Hoping to get some technical support or replacement authorization through this post.

I recently purchased the ATTEN 65-Watt Soldering Iron With Digital Adjustable Temperature
(ST-2065D) [ID:4695] from Adafruit but have no luck using it. Purchased on 12/09/2020 first operational test 12/14/2020.

The soldering iron is plugged into an electrical socket yet shows no signs of life when any of its buttons are activated. It also has a LCD display that shows no signs of life in the same vain. I am pretty sure the product I received is defective but would like to hear of any solutions worth trying.

Any help would be appreciated.
IMG_20201214_131326.jpg
IMG_20201214_131326.jpg (126.12 KiB) Viewed 467 times

IMG_20201214_131247.jpg
IMG_20201214_131247.jpg (170.2 KiB) Viewed 467 times

topochicobottle
 
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Re: Soldering iron issue? ST-2065D won't turn on. [PID:4695]

by adafruit_support_mike on Fri Dec 25, 2020 5:15 pm

There isn't much troubleshooting we can do on those.

Send a note containing a link to this page and your order number to support@adafruit.com and the folks there will get you a replacement.

adafruit_support_mike
 
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Re: Soldering iron issue? ST-2065D won't turn on. [PID:4695]

by topochicobottle on Thu Jan 07, 2021 6:58 pm

Ok thank you.

Just waiting for the item to be back in stock.

topochicobottle
 
Posts: 2
Joined: Mon Dec 14, 2020 3:19 pm

Please be positive and constructive with your questions and comments.