Hello fellow New Yorkers :)
I received today an ES120 Motion Control Screwdriver (part 3856) ordered last week-end (order 2445813-6246102602).
Upon opening the package, the screwdriver was somewhat working for 1 or 2 minutes, but not very well (a little erratic but its motor was turning). I tried updating its firmware (using the link on your product description, I tried several firmware versions), the update process went smoothly but it did not help in the end ; I put it to charge for 6 hours, and it is about half charged (but not fully, I don't understand why, I tried different cables and chargers) and it is not turning at all anymore.
The "little picture of a screw" on its screen seems to be "turning" and "going up and down" as I rotate the tool while pressing the button so its logic and firmware seem to be fine, but the bit at the end is not moving...
I had a look at the Miniware forums at minidso.com and if some other peoples seem to have had similar problems, I have not seen a solution there.
Do you have any idea how I could fix it ?
Thank you in advance for your support :)
Best regards,
Nicolas
Motion Control Screwdriver ES120 not functionning ?
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Please be positive and constructive with your questions and comments.
- f1iqf
- Posts: 3
- Joined: Sat Dec 11, 2010 8:36 pm
- adafruit_support_mike
- Posts: 67454
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Motion Control Screwdriver ES120 not functionning ?
Hmm.. there isn't much troubleshooting we can do with one of those.
Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement, and will arrange return shipping for the one you have now.
Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement, and will arrange return shipping for the one you have now.
- quilltrott
- Posts: 7
- Joined: Fri Jan 08, 2021 9:07 pm
Re: Motion Control Screwdriver ES120 not functionning ?
I am having almost the same issues.
I got this because I loved the one a friend of mine has. So I know how it should be working.
Right out the box it would only turn a small fraction of a rotation then stop.
Charged for 7 hours. (Battery displayed as full)
Tried again got several rotation in the clockwise direction and then it would stop. Would then only do the small fraction of a rotation thing again.
The display also goes dark and will not turn back on unless plugged into a usb charger.
Tried updating Firmware. Followed directions that came with it. Plugged into several different PCs and it does not show up as removable flash drive. So I was unable to update firmware. Please advise. This item was brand-new out the box.
order number 2405997-4787079476
I got this because I loved the one a friend of mine has. So I know how it should be working.
Right out the box it would only turn a small fraction of a rotation then stop.
Charged for 7 hours. (Battery displayed as full)
Tried again got several rotation in the clockwise direction and then it would stop. Would then only do the small fraction of a rotation thing again.
The display also goes dark and will not turn back on unless plugged into a usb charger.
Tried updating Firmware. Followed directions that came with it. Plugged into several different PCs and it does not show up as removable flash drive. So I was unable to update firmware. Please advise. This item was brand-new out the box.
order number 2405997-4787079476
- f1iqf
- Posts: 3
- Joined: Sat Dec 11, 2010 8:36 pm
Re: Motion Control Screwdriver ES120 not functionning ?
Mine was replaced by Adafruit support. New one works like a charm :) Thank You Adafruit !
You way want to email them as I did, see address in a previous post !
You way want to email them as I did, see address in a previous post !
Please be positive and constructive with your questions and comments.