0

ES120 screw driver
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

ES120 screw driver

by quilltrott on Wed Jan 13, 2021 5:29 pm

Got the ES120 as a gift.

Right out the box it would only turn a small fraction of a rotation then stop.
Charged for 7 hours. (Battery displayed as full)
Tried again got several rotation in the clockwise direction and then it would stop. Would then only do the small fraction of a rotation thing again.
The display also goes dark and will not turn back on unless plugged into a usb charger.
Tried updating Firmware. Followed directions that came with it. Plugged into several different PCs and it does not show up as removable flash drive. So I was unable to update firmware. I’ve used one of these before so I know how they should work.Please advise.

order number 2405997-4787079476

quilltrott
 
Posts: 7
Joined: Fri Jan 08, 2021 9:07 pm

Re: ES120 screw driver

by franklin97355 on Wed Jan 13, 2021 5:51 pm

I'll check on this.

franklin97355
 
Posts: 21963
Joined: Mon Apr 21, 2008 2:33 pm
Location: Lacomb, OR.

Re: ES120 screw driver

by adafruit2 on Wed Jan 13, 2021 7:05 pm

it should just work, do you see the rotating icon on the oled? you have to sorta, 'twist' your hand

adafruit2
Site Admin
 
Posts: 20106
Joined: Fri Mar 11, 2005 7:36 pm

Re: ES120 screw driver

by quilltrott on Sat Jan 16, 2021 2:23 pm

I know how to work it. I've used one that my friend has. This one is not performing anything like his. "it should just work"? I know it should but its not. It does show the screw icon but the motor still acts like I posted earlier.

quilltrott
 
Posts: 7
Joined: Fri Jan 08, 2021 9:07 pm

Re: ES120 screw driver

by adafruit2 on Sat Jan 16, 2021 2:31 pm

k lets replace it
email support@adafruit with a link to this thread

adafruit2
Site Admin
 
Posts: 20106
Joined: Fri Mar 11, 2005 7:36 pm

Re: ES120 screw driver

by quilltrott on Sat Mar 06, 2021 5:19 pm

I got the replacement a few weeks ago. It worked great for about 5 mins and then did then started to have the same issues as the first one. I've been too irritated at this to post sooner. Please advise as to what options there are.




Right out the box it would only turn a small fraction of a rotation then stop.
Charged for 7 hours. (Battery displayed as full)
Tried again got several rotation in the clockwise direction and then it would stop. Would then only do the small fraction of a rotation thing again.
The display also goes dark and will not turn back on unless plugged into a usb charger.
Tried updating Firmware. Followed directions that came with it. Plugged into several different PCs and it does not show up as removable flash drive. So I was unable to update firmware. I’ve used one of these before so I know how they should work.Please advise.

order number 2405997-4787079476

quilltrott
 
Posts: 7
Joined: Fri Jan 08, 2021 9:07 pm

Re: ES120 screw driver

by adafruit2 on Sat Mar 06, 2021 7:10 pm

if you have two and both aren't working, its something apart from hardware. what we dont know.
please email support@adafruit for a refund - not a replacement. find another screwdriver to use :)

adafruit2
Site Admin
 
Posts: 20106
Joined: Fri Mar 11, 2005 7:36 pm

Re: ES120 screw driver

by zmilewski on Sat Apr 03, 2021 2:30 pm

I just got an ES120 as well, and am seeing similar problems. It's like the the torque sensing isn't operating correctly. Screen is fine, it just stops after running the motor for maybe a quarter-turn, regardless of torque setting. Firmware update appears to have worked but no change.

Is this pilot error, or should I set up an exchange?

zmilewski
 
Posts: 8
Joined: Wed Mar 31, 2021 12:08 am

Re: ES120 screw driver

by adafruit2 on Sat Apr 03, 2021 8:39 pm

when we get these back, they work fine...so we think its just practice!

adafruit2
Site Admin
 
Posts: 20106
Joined: Fri Mar 11, 2005 7:36 pm

Re: ES120 screw driver

by quilltrott on Sat Apr 03, 2021 8:45 pm

They sent me 2 of them both had the same problem. I would have thought it was something that I was doing but I’ve used my friends a lot and even had him try both of the ones I had. He had the same issues. I’m thinking there was a bad batch made. I’ve recently ordered another one from Amazon. If that ones bad then I give up.

quilltrott
 
Posts: 7
Joined: Fri Jan 08, 2021 9:07 pm

Re: ES120 screw driver

by zmilewski on Sun Apr 04, 2021 1:20 am

adafruit2 wrote:when we get these back, they work fine...so we think its just practice!


Challenge accepted. In free air it stops after less than a second.

zmilewski
 
Posts: 8
Joined: Wed Mar 31, 2021 12:08 am

Re: ES120 screw driver

by zmilewski on Sun Apr 04, 2021 1:40 am

adafruit2 wrote:when we get these back, they work fine...so we think its just practice!


https://www.dropbox.com/s/74n8lwl8t9o5y ... 4.mov?dl=0

zmilewski
 
Posts: 8
Joined: Wed Mar 31, 2021 12:08 am

Re: ES120 screw driver

by zmilewski on Sun Apr 04, 2021 1:42 am

adafruit2 wrote:when we get these back, they work fine...so we think its just practice!


To be fair, mine appears to work correctly exactly once on power-up, so it might be that your incoming inspection is lacking.

zmilewski
 
Posts: 8
Joined: Wed Mar 31, 2021 12:08 am

Re: ES120 screw driver

by quilltrott on Sun Apr 04, 2021 10:36 am

zmilewski wrote:
adafruit2 wrote:when we get these back, they work fine...so we think its just practice!


https://www.dropbox.com/s/74n8lwl8t9o5y ... 4.mov?dl=0



That is exactly what mine does. It’s driving me crazy they keep saying it’s something I’m doing wrong.

quilltrott
 
Posts: 7
Joined: Fri Jan 08, 2021 9:07 pm

Re: ES120 screw driver

by adafruit2 on Sun Apr 04, 2021 5:10 pm

we dont use the screwdrivers when we receive them - we just check that they have the parts, have you asked miniwave for support? they make & support the screwdrivers, we can't imagine it isnt something a firmware upgrade could fix!

adafruit2
Site Admin
 
Posts: 20106
Joined: Fri Mar 11, 2005 7:36 pm

Please be positive and constructive with your questions and comments.