Defective item :(

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CryptoBot
 
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Defective item :(

Post by CryptoBot »

ORDER #2476885-6268942877

Unfortunately I received defective item, them screen is working but sensor part of it doesn't! However it was working for half a day and then stopped. Please help

I do have video, but don't see option to upload it here

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dastels
 
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Re: Defective item :(

Post by dastels »

What part are you talking about? Posting your order number doesn't give any information here. And you can include a link to your video on youtube or vimeo, etc.

Dave

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CryptoBot
 
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Re: Defective item :(

Post by CryptoBot »

https://youtu.be/gH3t9ZMgvMI


5.0" 40-pin TFT Display - 800x480 with Touchscreen

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dastels
 
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Re: Defective item :(

Post by dastels »

Part number?

Dave

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CryptoBot
 
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Re: Defective item :(

Post by CryptoBot »

https://www.adafruit.com/product/1596

5.0" 40-pin TFT Display - 800x480 with Touchscreen
PRODUCT ID: 1596

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dastels
 
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Re: Defective item :(

Post by dastels »

All the touchscreen related connections are good? Nothing came loose? No shorts?

Dave

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CryptoBot
 
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Re: Defective item :(

Post by CryptoBot »

It was working great for half a day, then it stopped for good... I disassembled device 3 times to make sure connection a not loose or shorted but screen never got back to properly working condition :(

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dastels
 
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Re: Defective item :(

Post by dastels »

Please email [email protected] with a link to this thread, your order number, and request the replacement of one 5.0" 40-pin TFT Display - 800x480 with Touchscreen
PRODUCT ID: 1596

Dave

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