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957DW+ arrived with missing parts?
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957DW+ arrived with missing parts?

by jordansissel on Wed Mar 24, 2021 9:03 pm

Hi!

I'm so ready to ruin (haha) a bunch of boards with my new rework station (I'm very new to using a hot air gun for soldering) ;)

However, while unboxing the 957DW+, I found it to be missing a few things:
* The holster shown in the product photo which carries the hot air wand(?) while not in use
* zero nozzles!

I've searched my desk for extra bags that might contain the nozzles and holster, but I haven't found anything. Is there a way to get these missing parts?

jordansissel
 
Posts: 1
Joined: Mon Apr 18, 2016 4:10 pm

Re: 957DW+ arrived with missing parts?

by adafruit_support_carter on Thu Mar 25, 2021 1:21 pm

Hmmm. If they weren't in the box with the hot air station, not sure where they went? Check again just to be sure and if you still can't locate them, email support@adafruit.com and they can help you out. You can link them to this thread if you want also, just so they know tech support has looked into it.

adafruit_support_carter
 
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Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.