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ES120 stopping and not working
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ES120 stopping and not working

by mbozy on Tue May 25, 2021 3:22 pm

Hello,
I recently purchased an ES120 screwdriver and the screwdriver stops working, usually after a screw is completely in and doesn’t work at all until it’s plugged in. The behavior has nothing to do with the charge. It does this even when the battery is completely full. I tried to update the firmware and it still does the same thing. After its plugged in and works again, it’s only a matter of time until it completely shuts down again and needs to be plugged in to work

mbozy
 
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Re: ES120 stopping and not working

by mikeysklar on Tue May 25, 2021 6:49 pm

Is there anything appearing on the display after you completely screw a device in? If you flick your wrist the opposite direction (rotating the driver as well) will it attempt to unscrew? I've used this driver for a while and I do recall have a little bit of learning curve getting used to how it slows down near the end of driving and requires careful wrist rotation to get the correct direction when driving.

mikeysklar
 
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Re: ES120 stopping and not working

by mbozy on Tue May 25, 2021 7:05 pm

Unfortunately the screwdriver completely shuts off and screen goes off. Nothing turns on until it’s plugged back in. I can use it both directions just fine when it works but it doesn’t screw more than 10 screws before doing the black screen / turn off thing again

mbozy
 
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Joined: Tue May 25, 2021 3:17 pm

Re: ES120 stopping and not working

by mikeysklar on Wed May 26, 2021 9:41 am

@mbozy,

What was the date of purchase of the ES120 from us?

mikeysklar
 
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Re: ES120 stopping and not working

by mbozy on Wed May 26, 2021 9:45 am

I purchased it 5/15/2021

mbozy
 
Posts: 4
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Re: ES120 stopping and not working

by adafruit2 on Wed May 26, 2021 11:25 am

@mbozy can you contact service@morningtools.com because i think they have a firmware fix!

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Re: ES120 stopping and not working

by mikeysklar on Thu May 27, 2021 9:47 am

I heard back from service@morningtools.com. They confirmed that 2020.07.22 v1.14 is their latest firmware. I uploaded to an ES120 and the battery readings and usage does seem to be significantly more stable.

http://www.minidso.com/forum.php?mod=vi ... d&tid=1733

mikeysklar
 
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Re: ES120 stopping and not working

by adafruit2 on Thu May 27, 2021 11:12 pm

thanks mikey!

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Re: ES120 stopping and not working

by mbozy on Tue Jun 01, 2021 4:27 pm

mikeysklar wrote:I heard back from service@morningtools.com. They confirmed that 2020.07.22 v1.14 is their latest firmware. I uploaded to an ES120 and the battery readings and usage does seem to be significantly more stable.

http://www.minidso.com/forum.php?mod=vi ... d&tid=1733

Hey Mikey! I have uploaded the new firmware and after a couple of screws it’s the same issue

mbozy
 
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Joined: Tue May 25, 2021 3:17 pm

Re: ES120 stopping and not working

by mikeysklar on Wed Jun 02, 2021 11:34 am

@mbozy,

Since you are in the 30 day return window we can start a replacement.

Please send an e-mail to support@adafruit.com requesting a return / replacement for the ES120. They will require this forum link to show we have discussed the issue and your original invoice#.

mikeysklar
 
Posts: 4920
Joined: Mon Aug 01, 2016 8:10 pm

Please be positive and constructive with your questions and comments.