#3685 soldering iron stopped working

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grvrtr
 
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Joined: Sun Oct 17, 2021 7:09 am

#3685 soldering iron stopped working

Post by grvrtr »

Hi, I ordered Ladyada's Electronics Toolkit recently and have used the soldering iron for a couple of short sessions (less than 30 minutes). Yesterday I plugged it in and even after 10 minutes, it was cool to the touch.

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grvrtr
 
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Re: #3685 soldering iron stopped working

Post by grvrtr »

I'd like to get a replacement sent as soon as possible. I am in the middle of a project. Thanks.

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adafruit_support_carter
 
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Re: #3685 soldering iron stopped working

Post by adafruit_support_carter »

Is the control lighting up at all when powered? Responding to button presses? etc?

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grvrtr
 
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Re: #3685 soldering iron stopped working

Post by grvrtr »

It is. Lights come on, control responds to button presses. Just doesn't warm up, even after ~20 minutes.

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adafruit_support_carter
 
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Re: #3685 soldering iron stopped working

Post by adafruit_support_carter »

OK, let's just replace it. Send another email to [email protected] and link them back to this thread. They can send you a replacement PID 3685 soldering iron.

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