BEST 102C seems defective

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rwg4
 
Posts: 2
Joined: Fri Nov 05, 2021 3:44 pm

BEST 102C seems defective

Post by rwg4 »

Order Number : 2697853 October 30, 2021
It doesn't get warm. I use the ON
button, and then use the UP to set the temperature. The temp LED responds
to the UP/DOWN. But, nothing happens. Is it me, or the iron?

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mikeysklar
 
Posts: 13936
Joined: Mon Aug 01, 2016 8:10 pm

Re: BEST 102C seems defective

Post by mikeysklar »

Have you tried unthreading the tip holder and just checking the internal alignment of the tip and then tightening it up? See video tip adjustment starts at 3:32.

https://youtu.be/HeiP5mDgZqU

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rwg4
 
Posts: 2
Joined: Fri Nov 05, 2021 3:44 pm

Re: BEST 102C seems defective

Post by rwg4 »

Yes, and I also tried a different tip. No joy

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mikeysklar
 
Posts: 13936
Joined: Mon Aug 01, 2016 8:10 pm

Re: BEST 102C seems defective

Post by mikeysklar »

Okay, let's try another one.

Please e-mail [email protected] with a link to this forum thread and a request for replacement. Include your order#.

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