Dan -
Sorry you're having so many problems.
Let's start with Windows. From your post, it sounds like you've already done all this, but let's just go back and go through it step-by-step. It maybe wouldn't hurt to reboot Windows, and you probably also want to try a different USB port than you used before. Also, we have reports of various strange issues with USB3.0 ports; try to use a USB2.1 port, or a self-powered USB hub if your computer doesn't have any USB2.1 ports.
- First, plug in the microscope.
- On the mini-CD, there should be a program called MicroCapture.exe - that's the one you want to run, not DrvSetup.exe or Setup.exe
then click on "Install microscope driver". This will bring up an InstallShield Wizard. You've already installed the driver, I think, but it's probably a good idea to do it again, so select "Repair" in the installShield Wizard.
- When that's finished, click on the "Install Microcapture Driver" button. This will install the MicroCapture Application. When the installation wizard is finished, the application should start automatically. If not, start it manually.
You probably have "auto-play" disabled on your CD drive, and that's how this whole mess got started. I had the same problem, and went through the same steps you did: running setup, and then running DrvSetup. Finally, I looked at the AutoRun script, and that's where I discovered that I should have been running MicroCapture.exe.
Now, on the Mac -
- All that should be necessary there is to move MicroCapture.app from the disc to the Applications folder. That works with the black microscope we stock, but we've had mixed reports about the aluminum microscope. That's why we started recommending QuickTime Player. I don't have one of the aluminum ones, so I can't say for sure what will happen for you.
- Plug in the microscope, then run QuickTime Player from the Applications folder.
- From the File menu, select 'New Movie Recording'. The player window should open up with the video feed from microscope
- I also want to point out this post:
viewtopic.php?f=44&t=35824&p=210991#p210991The user found a really nice Mac app that works with the Black microscope (don't know about the Aluminum). I checked it out - it's a
lot better than even the Windows app that comes with the microscope.
http://edhsw.com/mixscope/Downside is that it's $18. But it works in trial mode so you can see what you think of it.