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USB Microscope (PID 636) disconnects
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

USB Microscope (PID 636) disconnects

by gordiegii on Sun Feb 14, 2016 8:28 pm

I purchased a USB microscope (PID 636) from you last April and I have been happy with it but...
I have only used it half a dozen times but the last two or three times it has been disconnecting randomly. Today it was virtually unusable so I started fiddling around and have come to the conclusion that the USB A plug is cheap/out of spec. It doesn't make very good connection in four of the five USB jacks on my laptop and a USB extension cable I tried. Power is OK, as the light stays on, but one or both data lines must be flaky. Also works OK on five of six ports on my hub.

I don't need a replacement as I can use it by plugging in to my hub, but you might want to keep this in mind when troubleshooting problems of other people who have the same camera.

gordiegii
 
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Location: Toronto, Canada

Re: USB Microscope (PID 636) disconnects

by adafruit_support_mike on Sun Feb 14, 2016 8:56 pm

Thanks for the information. We'll keep that in mind.

adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Please be positive and constructive with your questions and comments.