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Please advise today - Pad side different - Order No: 1538424
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Please advise today - Pad side different - Order No: 1538424

by 995yakima on Mon Oct 02, 2017 4:01 pm

We ordered APA102–2020 on 9/7 through your website (Order No: 1538424-6740367339) but the parts received appeared to have different layout compared to datasheet. (middle 2 pad size different caused shorted after loaded). Attached pictures show the part that we received and picture from datasheet.
Please advise today as we have an urgent project pending this part.
PRODUCT ID: 3341
https://www.adafruit.com/product/3341
Attachments
APA102-2020.JPG
Product Received V.S. Product Spec
APA102-2020.JPG (62.6 KiB) Viewed 238 times

995yakima
 
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Re: Please advise today - Pad side different - Order No: 153

by franklin97355 on Mon Oct 02, 2017 10:19 pm

We are not the manufacturer and do not have control over the exact footprint. If something has changed and what you got will not work for you please contact support@adafruit.com with a link to this thread and arrange a return and refund.

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Location: Lacomb, OR.

Please be positive and constructive with your questions and comments.