Please advise today - Pad side different - Order No: 1538424

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995yakima
 
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Joined: Mon Oct 02, 2017 3:49 pm

Please advise today - Pad side different - Order No: 1538424

Post by 995yakima »

We ordered APA102–2020 on 9/7 through your website (Order No: 1538424-6740367339) but the parts received appeared to have different layout compared to datasheet. (middle 2 pad size different caused shorted after loaded). Attached pictures show the part that we received and picture from datasheet.
Please advise today as we have an urgent project pending this part.
PRODUCT ID: 3341
https://www.adafruit.com/product/3341
Attachments
Product Received V.S. Product Spec
Product Received V.S. Product Spec
APA102-2020.JPG (62.6 KiB) Viewed 553 times

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Franklin97355
 
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Re: Please advise today - Pad side different - Order No: 153

Post by Franklin97355 »

We are not the manufacturer and do not have control over the exact footprint. If something has changed and what you got will not work for you please contact [email protected] with a link to this thread and arrange a return and refund.

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