Adafruit Industries, Essential service and business: NYC – Executive Order 202.6 - Read more. Accepting essential orders - here's how.
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Begin forwarded message: From: Jules <1jul@bellsouth.net> Date: September 2, 2013 3:23:46 PM EDT To: Lorna Tuttle <lp
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Please be positive and constructive with your questions and comments.

Begin forwarded message: From: Jules <1jul@bellsouth.net> Date: September 2, 2013 3:23:46 PM EDT To: Lorna Tuttle <lp

by tommyt on Tue Sep 03, 2013 1:04 pm

Hello,
I recently ordered and received your 'MicroView
usb Digital Microscope. Order Conf. No. 329981

I am unable to load the 'included' "Digital Microscope
Installation CD" mini-CD onto my iMac, so I had it
burned onto a larger size CD which I can load.

However, when it comes up on my iMac desktop
I DO NOT get the USB MICROSCOPE DRIVER,
as indicated in the User Guide.

All I get is a page of picks, one of which is the
User Guide .pdf file which I can read ok, but the
other picks are thot to be 'movie files' by the iMac,
and can't be read. The MicroCapture app comes
up, but then quickly goes away in a second?

My iMac software is Mac OS X 10.4.11.

Can you help?

Thanks,

Tom Tuttle
508 543 3241
tommyt
 
Posts: 1
Joined: Tue Sep 03, 2013 12:59 pm

Please be positive and constructive with your questions and comments.