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Problem logging into Ustream
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Problem logging into Ustream

by doctorwho8 on Sat Sep 07, 2013 11:08 pm

Hello!
It seems I've logged into Ustream before using the same handle that I use for managing myself on the site. Naturally it has disavowed itself (the widget) of my userhandle and keeps causing a failure on the Username and password. Is there someone where all of you are who could look into the issue and confirm what e-mail address is behind that username, which is available via Private Message.

Incidentally the e-mail address is not the one that is assigned to the user name here, which is what is upsetting them.

doctorwho8
 
Posts: 64
Joined: Sat Aug 01, 2009 10:24 pm
Location: USA

Re: Problem logging into Ustream

by adafruit on Wed Sep 11, 2013 9:57 am

thanks for the note, we do not have any control over ustream's account management - you can contact them directly:
https://ustream.zendesk.com/home/
http://community.ustream.tv/ustream/

thanks,
adafruit support

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm
Location: nyc

Re: Problem logging into Ustream

by doctorwho8 on Fri Sep 13, 2013 8:02 pm

adafruit wrote:thanks for the note, we do not have any control over ustream's account management - you can contact them directly:
https://ustream.zendesk.com/home/
http://community.ustream.tv/ustream/

thanks,
adafruit support


Hello!
You (all) are very welcome. It happens I did get a response. They claim that someone who has an AOL address created that one. Which I believe is bogus. I have since responded and complained that unless they can offer proof that the other name was indeed the originator and even has a valid claim to it, it should be reassigned to me.

How he got it is a mystery. :mrgreen:

doctorwho8
 
Posts: 64
Joined: Sat Aug 01, 2009 10:24 pm
Location: USA

Please be positive and constructive with your questions and comments.