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USB and HDMI not working. Unit HOT
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Please be positive and constructive with your questions and comments.

USB and HDMI not working. Unit HOT

by Shrike2012 on Fri Jan 15, 2016 5:43 pm

Hi

I just received my Raspberry Pi yesterday (986764-4949657116‏). It booted initially to HDMI and the keyboard and mouse worked. The unit got very hot quickly so I disconnected and let cool. The unit still boots to login but the USB devices no longer seem to work so I cant login. I have changed keyboards and neither works.. The HDMI output is also unstable with time. I have tried different HDMI cables but still have the problem.. I shut the unit down and removed the SD card to try installing a different image.. The SD card was very hot.. The red light is on, starts bright, then goes dim. I replaced the image.. It boots then goes black and the light goes dim.. any help would be appreciated.

Shrike2012
 
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Joined: Fri Jan 15, 2016 5:02 pm

Re: USB and HDMI not working. Unit HOT

by adafruit_support_rick on Sun Jan 17, 2016 6:51 am

What kind of power supply are you using? Can you try a different one?

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Re: USB and HDMI not working. Unit HOT

by Shrike2012 on Sun Jan 17, 2016 9:05 pm

I was using the default power supply that came with the starter kit.. I have tried others.. They seem to work better but the unit still gets very hot and goes black, and all lights go off after a while and it needs to be unplugged. The unit seemed unstable from the first boot.. Thanks.

Shrike2012
 
Posts: 3
Joined: Fri Jan 15, 2016 5:02 pm

Re: USB and HDMI not working. Unit HOT

by Shrike2012 on Sun Jan 17, 2016 11:43 pm

Actually... now I get nothing with any of the power supplies.. I dont get any lights either.

Shrike2012
 
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Joined: Fri Jan 15, 2016 5:02 pm

Re: USB and HDMI not working. Unit HOT

by adafruit_support_rick on Mon Jan 18, 2016 12:07 pm

Please email support@adafruit.com with a link to this thread for a replacement Raspberry Pi

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Posts: 35095
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Location: Buffalo, NY

Please be positive and constructive with your questions and comments.