Today at 3:40 PM
Invoice No. 1039799
This keyboard arrived today but I can not get it to function. Any advice?
I have tried 2 sets of batteries and I inserted the dongle in two different ports
Mini Wireless Keyboard
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Please be positive and constructive with your questions and comments.
- Franklin97355
- Posts: 23940
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Mini Wireless Keyboard
What computer are you trying and are the ports you are trying USB3 ports? Have you restarted the computer with the dongle plugged in and is there a power switch you haven't turned on yet? (I don't have one here so I'm just putting that out there)
- gerisg
- Posts: 4
- Joined: Mon Mar 14, 2016 7:11 pm
Re: Mini Wireless Keyboard
I have rebooted but I still get no response.
A message tells me that the driver has been installed successfully. How can I return the keyboard for a refund?
A message tells me that the driver has been installed successfully. How can I return the keyboard for a refund?
- Franklin97355
- Posts: 23940
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Mini Wireless Keyboard
What computer are you trying and are the ports you are trying USB3 ports? When you plug in the dongle does it show up in the device manager?
- gerisg
- Posts: 4
- Joined: Mon Mar 14, 2016 7:11 pm
Re: Mini Wireless Keyboard
My computer is an HP Pavillion laptop. The port is a normal USB port. The keyboard shows in my devices, but it does not respond.
- Franklin97355
- Posts: 23940
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Mini Wireless Keyboard
Please contact [email protected] with a link to this thread and they will help you get a replacement.
Please be positive and constructive with your questions and comments.