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2.8 capacitive pi tft touchscreen white screen
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2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Tue Jun 12, 2018 4:43 am

I recently purchased a 2.8 pitft touchscreen for a school project and I have tried the easy install per the learn tutorial and just get a flickering white screen. I have no idea how to get anything on the screen and my research has gone nowhere. PLEASE help!

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Re: 2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Tue Jun 12, 2018 4:50 pm

it was order #1769074 here are some pictures of what i get:
20180612_133316[1].jpg
20180612_133316[1].jpg (937.69 KiB) Viewed 199 times

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Re: 2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Tue Jun 12, 2018 5:03 pm

purchased on May 21 2018
20180612_135137[1].jpg
20180612_135137[1].jpg (295.14 KiB) Viewed 197 times

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Re: 2.8 capacitive pi tft touchscreen white screen

by adafruit_support_carter on Wed Jun 13, 2018 12:39 pm

What model Pi are you working with? Which operating system image were you using?

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Re: 2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Wed Jun 13, 2018 4:02 pm

raspberry pi 3 model b and raspbian stretch latest version. note the easy install takes effect just nothing on the pitft. it flickers when you move the mouse but same white screen.

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Re: 2.8 capacitive pi tft touchscreen white screen

by adafruit_support_carter on Wed Jun 13, 2018 4:36 pm

The current latest version is 2018-04-18, which we haven't tested yet with the TFT. Try using the 2018-03-13 version, which you can get from here:
https://learn.adafruit.com/adafruit-2-8 ... an-sd-card
and go through the easy install again.

And let me know what options you chose for the output when you got to this part:
https://learn.adafruit.com/adafruit-2-8 ... hows-where

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Re: 2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Wed Jun 13, 2018 5:32 pm

i have tried that version also and still a blank white screen.

bsamaniego
 
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Re: 2.8 capacitive pi tft touchscreen white screen

by adafruit_support_carter on Wed Jun 13, 2018 6:36 pm

What options were you choosing for the output when you got to this part:
https://learn.adafruit.com/adafruit-2-8 ... hows-where

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Re: 2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Thu Jun 14, 2018 10:13 am

i am choosing 3 2.8 capacitive then 1 for 90 degrees the yes for hdmi mirror and screen is still white. the pitft is broken it will not display anything at all. It just freaking flickers!

bsamaniego
 
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Re: 2.8 capacitive pi tft touchscreen white screen

by adafruit2 on Thu Jun 14, 2018 12:42 pm

bsam, can you post the output of the installation script? like the text that is printed out on the command line after you run the installer that will help!

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Re: 2.8 capacitive pi tft touchscreen white screen

by bsamaniego on Thu Jun 14, 2018 10:00 pm

there is no script! none on the display nothing nada man just send me a nor give me back my money or i am disputing the charge!

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Re: 2.8 capacitive pi tft touchscreen white screen

by adafruit2 on Thu Jun 14, 2018 10:03 pm

ok email support@adafruit and ask for a refund (not a replacement)
thanks!

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