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Half Blue display
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Half Blue display

by Gmead09 on Sun Sep 12, 2021 3:55 pm

2645474-5039539168 And 2649561-6835460685

1 x 64x32 RGB LED Matrix - 5mm pitch[ID:2277]
1 x Adafruit RGB Matrix Bonnet for Raspberry Pi[ID:3211]
1 x 5V 4A (4000mA) switching power supply - UL Listed[ID:1466]
1 x Raspberry Pi Model 3 A+[ID:4027]

Building NHL scoreboard project.

I have reseated everything, reinstalled software, tried older version of the software. Get a half blue display like shown in images.

Gmead09
 
Posts: 6
Joined: Sun Sep 12, 2021 3:50 pm

Re: Half Blue display

by Gmead09 on Sun Sep 12, 2021 3:56 pm

Image 1
Attachments
59AFE7EF-F831-451D-8E59-D2464E1A018B.jpeg
59AFE7EF-F831-451D-8E59-D2464E1A018B.jpeg (117.46 KiB) Viewed 66 times

Gmead09
 
Posts: 6
Joined: Sun Sep 12, 2021 3:50 pm

Re: Half Blue display

by Gmead09 on Sun Sep 12, 2021 3:56 pm

Image 2
Attachments
E8FBF210-6452-472F-8798-9C507746F4A9.jpeg
E8FBF210-6452-472F-8798-9C507746F4A9.jpeg (123.88 KiB) Viewed 66 times

Gmead09
 
Posts: 6
Joined: Sun Sep 12, 2021 3:50 pm

Re: Half Blue display

by Gmead09 on Sun Sep 12, 2021 3:57 pm

Image 3
Attachments
5398A455-A7B1-46EE-8CE3-0D02F512FD43.jpeg
5398A455-A7B1-46EE-8CE3-0D02F512FD43.jpeg (116.83 KiB) Viewed 66 times

Gmead09
 
Posts: 6
Joined: Sun Sep 12, 2021 3:50 pm

Re: Half Blue display

by Gmead09 on Sun Sep 12, 2021 3:57 pm

Image 4
Attachments
2719C937-3811-4361-A192-441978900E01.jpeg
2719C937-3811-4361-A192-441978900E01.jpeg (111.14 KiB) Viewed 66 times

Gmead09
 
Posts: 6
Joined: Sun Sep 12, 2021 3:50 pm

Re: Half Blue display

by adafruit_support_mike on Sun Sep 12, 2021 8:08 pm

All your connections look right, and the output you're getting looks like the red and green data channels aren't getting to the top half of the display.

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will get you a replacement.

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Joined: Thu Feb 11, 2010 2:51 pm

Re: Half Blue display

by Gmead09 on Sun Sep 19, 2021 4:11 pm

So with the new display it’s even worse. I still have the half blue display but now at the top is a green solid line as well. At this point I would like to return my items (all) that I bought to make this work …… please advise
Attachments
1706B36B-AC7A-489A-9FC9-0262BDB952D5.jpeg
1706B36B-AC7A-489A-9FC9-0262BDB952D5.jpeg (361.24 KiB) Viewed 40 times

Gmead09
 
Posts: 6
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Re: Half Blue display

by adafruit_support_mike on Mon Sep 20, 2021 2:54 pm

That's no problem.. the Matrix Bonnet doesn't require any soldering, so the boards should still be in original condition.

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will arrange the return.

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Please be positive and constructive with your questions and comments.


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