Pimoroni Unicorn Hat HD stuck LEDs Moderators: adafruit_support_bill, adafruit

[powermatt]

Trying to figure out an issue with a Pimoroni Unicorn Hat HD I bought from Adafruit. Just got it on Saturday, and within about 24 hours there was a row of stuck LEDs on the middle of the board.

More info can be found in the thread I made on Pimoroni's forum: https://forums.pimoroni.com/t/unicorn-h ... xels/18714

[alphanumeric]

Ah, OK, I'm the same alphanumeric that posted in the Pimoroni thread. Since you bought it here, I'd say this is the contact us link you need.
https://www.adafruit.com/contact_us

[mikeysklar]

@powermatt,

You are doing the right thing with the Pimoroni thread. They handle the support and replacement of their hardware even when purchased through Adafruit.

For product support, replacement parts and warranty for Pimoroni products visit the Pimoroni forum or contact Pimoroni directly.

https://shop.pimoroni.com/pages/contact-us

[powermatt]

Well that’s unfortunate. Guess I won’t be ordering any more of these from Adafruit in the future.