32x64 LED Matrix

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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killmesara
 
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32x64 LED Matrix

Post by killmesara »

Here I am Again posting to the forums with the same pos, about the same defective product.

HEY! Tech Support. I am a reseller of your products. We received a defective 32x64 LED matrix panel in our last order.
I do not need tech support, This is not a coding issue. The unit is defective, which you can clearly see in this video link that Ive repeatedly sent you and have been repeatedly directed back to these forums for tech support.

Once again, here is a video showing the defective 32x64 LED matrix
https://youtu.be/xa437aLSayk

You need to set up a section for the resellers and distributors of your products, because there is a huge difference from end user support, and retail support.

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adafruit_support_rick
 
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Re: 32x64 LED Matrix

Post by adafruit_support_rick »

Please email [email protected] with a link to this thread for a replacement

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