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Adafruit NOOBS card not working on Raspberry Pi 3
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Adafruit NOOBS card not working on Raspberry Pi 3

by Jackzilla on Thu Jun 01, 2017 12:19 am

Hello,

I've just purchased the Adafruit NOOBS card 2.1 (and a Pi 3) and it is not working on the Raspberry Pi 3, the pre-assembled screen lights up but the card is not loading an OS.

I checked via a card reader and the software appears to be on the card.

order # 1456635-9566233738

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by adafruit_support_carter on Thu Jun 01, 2017 12:26 pm

Describe your hardware setup a little better. What is the 'pre-assembled screen' ?

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by Jackzilla on Sat Jun 03, 2017 12:06 am

Hello,

I ordered a Pi 3, and a PiTFT screen: PiTFT Plus Assembled 320x240 2.8 TFT Resistive Touchscreen

My understanding is, I am supposed to attach this and it is supposed to work, but it does not. Upon hooking it up and booting the Pi all I get is a white screen with no boot or startup action.

I hooked the Pi up and got the Rasbian OS working fine and I attempted this fix via the terminal: https://learn.adafruit.com/adafruit-pit ... sy-install

This ran just fine until I had to enter the command: sudo adafruit-pitft-helper -t 28r
when this is run it reports that "helper" is not a recognized command.

So, thus far, the Pi 3 works, and the screen on the Pi 3 does not.

Any help is appreciated.

order # 1456635-9566233738

Jackzilla
 
Posts: 6
Joined: Thu Jun 01, 2017 12:04 am

Re: Adafruit NOOBS card not working on Raspberry Pi 3

by adafruit_support_carter on Sat Jun 03, 2017 12:08 pm

This ran just fine until I had to enter the command: sudo adafruit-pitft-helper -t 28r
when this is run it reports that "helper" is not a recognized command.


Sounds like just a typo in the command. Did you forget the - between 'pitft' and 'helper'?

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by Jackzilla on Sat Jun 03, 2017 7:58 pm

I don't think so I double checked my syntax, but I will try again to be sure.

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by Jackzilla on Sun Jun 04, 2017 2:01 pm

I booted the Pi, and copied the command directly from your webpage to the pi terminal, same response, "command not found."

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by adafruit_support_carter on Sun Jun 04, 2017 4:01 pm

Paste the complete text of the error message.

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by Jackzilla on Tue Jun 06, 2017 11:44 am

Command not found is the complete text .

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by adafruit_support_carter on Wed Jun 07, 2017 12:07 pm

So it doesn't even say 'helper' is an unrecognized command now? Typically you'll get more output than that. Something like this:
Code: Select all | TOGGLE FULL SIZE
pi@raspberry ~ $ badcommand
-bash: badcommand: command not found

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by Jackzilla on Tue Jun 13, 2017 8:30 am

Hello,

Sorry, busy weekend, and anniversary day. I am certain I am missing something, so I am going to do the whole thing over and document the process and then if it still fails I will touch base back here with you.

Thanks for the help thus far,

Jack

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Re: Adafruit NOOBS card not working on Raspberry Pi 3

by adafruit_support_carter on Tue Jun 13, 2017 10:18 am

Sure thing. Good luck. It really sounds like it might just be a typo or something. Linux is also case sensitive, so things have to be just right. If you continue to run into troubles, report back. It's really helpful to be able to see all of the text of whatever errors you get.

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