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480x320 3.5 Touchscreen White display
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Please be positive and constructive with your questions and comments.

480x320 3.5 Touchscreen White display

by Chef_RT on Fri Aug 25, 2017 6:47 pm

I got this screen a few months ago, a move made me but it on back burner, Every time I plug it in to the power supply the screen comes on, but it's a blank white screen. It's lit up but it doesn't display anything. I'm willing to try anything to get this going. not much more detail I can give. Hook it directly to the Pi3 and plug it in screen lights up Pi powers up, but nothing actually on the screen. Pi works on my computers monitor.

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Re: 480x320 3.5 Touchscreen White display

by adafruit_support_carter on Tue Aug 29, 2017 11:23 am

Just to make sure we've got the correct product, are you working with one of these?
https://www.adafruit.com/product/2441

If so, have you worked through the guide?
https://learn.adafruit.com/adafruit-pit ... spberry-pi

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Re: 480x320 3.5 Touchscreen White display

by Chef_RT on Wed Sep 06, 2017 6:13 pm

I did as the install stated (the easy install) and step 2 Install new kernel ends with connect failed. and I can go no farther. I'm in the path of Irma so I may not be back on other than my phone for a few days. Any help is needed because I'm simply getting frustrated. Thanks for the help.

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Re: 480x320 3.5 Touchscreen White display

by adafruit_support_carter on Wed Sep 06, 2017 10:31 pm

I'd say worry about Irma first. But when you can, post the full output you get from the failed step 2 where you are getting "connect failed".

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Re: 480x320 3.5 Touchscreen White display

by Chef_RT on Thu Oct 12, 2017 1:36 pm

took me awhile after Irma but back at this again. As I install step 2 from the guide I get the following message : he following packages have unmet dependencies:
raspberrypi-kernel : Breaks: raspberrypi-bootloader (< 1.20160324-1)
E: Unable to correct problems, you have held broken packages.
and I can go no further. Any advice?

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Re: 480x320 3.5 Touchscreen White display

by adafruit_support_carter on Fri Oct 13, 2017 10:49 am

Which of the ready to go images are you working with?

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Re: 480x320 3.5 Touchscreen White display

by Chef_RT on Fri Oct 13, 2017 8:40 pm

To be honest I'm not sure. I did it several months ago. I know it was the newest version that was just released.

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Re: 480x320 3.5 Touchscreen White display

by adafruit_support_carter on Fri Oct 13, 2017 9:25 pm

Can you try starting over? Follow the guide (linked above) and if you get the issue again you can point to the specific image. There are several available on the guide.

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Re: 480x320 3.5 Touchscreen White display

by Chef_RT on Sun Oct 15, 2017 6:55 am

I'll start from the beginning when I get home after work today.

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Please be positive and constructive with your questions and comments.