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Defective LCD
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Defective LCD

by beae3011 on Wed Dec 06, 2017 2:28 pm

I have juste received a defective 5" touchscreen lcd device.
I am already using the same LCD with a RA8875 board and its working fine, but the one that I just received don't.
The touchscreen on the new one is working but the LCD doesn't display anything.

I would like to return this LCD and get a refund.
The order number of this item is: 1595488-6596390303

Thanks!

beae3011
 
Posts: 2
Joined: Sat Dec 02, 2017 2:21 pm

Re: Defective LCD

by adafruit_support_carter on Fri Dec 08, 2017 9:50 pm

Can you please post a photo showing the display with everything connected.

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Re: Defective LCD

by beae3011 on Sat Dec 09, 2017 12:18 am

This is not a connection problem.
The identical lcd is working on the same circuit. But the one that I received is not working. The touchpad is working but le screed dont display anything...
Here a picture of this circuit with the working LCD
Attachments
20171208_230827.jpg
20171208_230827.jpg (31.75 KiB) Viewed 62 times

beae3011
 
Posts: 2
Joined: Sat Dec 02, 2017 2:21 pm

Re: Defective LCD

by adafruit_support_carter on Mon Dec 11, 2017 9:18 pm

Can you post a higher resolution photo showing the non-working one connected. Looking to see if there is anything obviously wrong with it.

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Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.