Hello!
I received my order (#2085630-0399731883) with a broken HDMI 7" 800x480 Display Backpack - With Touchscreen PID: 2407
I'm definitely interested in a replacement, if that is possible.
Please let me know if you need more information, photos, videos, etc., and what next steps I should take.
If it is useful, the circuit board includes the numbers E239218 in a serif font and then 1911 in a seven-segment style of font.
Thanks!
HDMI 7" 800x480 Display Backpack Broken on Arrival
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- _sir
- Posts: 1
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- adafruit_support_mike
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Re: HDMI 7" 800x480 Display Backpack Broken on Arrival
Yeah, that definitely looks like shipping damage.
Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement display, and may ask some information about the shipping for a claim with the carrier.
Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement display, and may ask some information about the shipping for a claim with the carrier.
Please be positive and constructive with your questions and comments.