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DOA - 2.2" Adafruit TFT Screen
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DOA - 2.2" Adafruit TFT Screen

by beaconmedia on Mon Jul 15, 2019 1:20 pm

I ordered 2 Adafruit 2.2" screens. One of them works perfectly as intended, but the other one doesn't. It just shows a white screen and won't display anything. I checked the solder joints, everything is fine and the second screen confirms that there is no issue with my circuit. Can I setup a return to swap it out?

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Re: DOA - 2.2" Adafruit TFT Screen

by adafruit_support_carter on Mon Jul 15, 2019 2:11 pm

Can you post a photo of the problematic display showing how everything is connected.

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Re: DOA - 2.2" Adafruit TFT Screen

by beaconmedia on Wed Aug 21, 2019 4:28 pm

Not really. It's mounted directly onto a PCB carrier that I designed for it. It works perfectly on 3 other screens that I have (same model). I know it's a broken screen, not a problem with the wiring. Can you please just take this unit back or refund me?

Thanks
Kris

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Re: DOA - 2.2" Adafruit TFT Screen

by adafruit_support_carter on Thu Aug 22, 2019 1:05 pm

Did you test the screen prior to installing in your custom hardware?

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Please be positive and constructive with your questions and comments.