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More OLED Display Defects
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More OLED Display Defects

by prairietech on Tue Dec 24, 2019 9:05 am

Just received my order (2213337) of 2 OLED (1431) in time to complete a Christmas present. But once again, one of the displays is defective and has a black vertical line through the display.
I swapped this display to the other position and the black line stays with the defective unit.
If you find my previous posts, you will see I have previous experience troubleshooting this continuing problem with the 1431 displays. The only solution is to replace the display.
Please provide instructions for replacing this display.
20191224_063118.jpg
20191224_063118.jpg (152.4 KiB) Viewed 64 times

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Re: More OLED Display Defects

by dastels on Fri Dec 27, 2019 10:34 am

Yes, it sounds like a defective display.

Please email support@adafruit.com with a link to this thread, your order number, and request a replacement of one OLED (part id 1431).

Dave

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Please be positive and constructive with your questions and comments.