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discovered a problem with my 64x64 led matrix that I hadnt n
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discovered a problem with my 64x64 led matrix that I hadnt n

by firehopper on Mon Oct 05, 2020 2:17 pm

the top left led isnt soldered to the right spot and is dead or only glows green slightly. I can take a close up image if you need. please advise what I should do. I do want to get one that is better at least.. but since its been so long since I ordered and got this one, I dont think adafruit can help, but it would be nice if I was wrong :)

firehopper
 
Posts: 19
Joined: Sat Mar 24, 2018 11:58 am

Re: discovered a problem with my 64x64 led matrix that I had

by dastels on Tue Oct 06, 2020 11:20 am

A photo of that area of the matrix with all pixels set to white would be useful. Whiach product ID is the matrix?

Dave

dastels
 
Posts: 3767
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Re: discovered a problem with my 64x64 led matrix that I had

by firehopper on Tue Oct 06, 2020 8:31 pm

dastels wrote:A photo of that area of the matrix with all pixels set to white would be useful. Whiach product ID is the matrix?

Dave


pid 3649 I'll take a photo both dark and lit if I can.

firehopper
 
Posts: 19
Joined: Sat Mar 24, 2018 11:58 am

Re: discovered a problem with my 64x64 led matrix that I had

by firehopper on Wed Oct 07, 2020 9:23 pm

dastels wrote:A photo of that area of the matrix with all pixels set to white would be useful. Whiach product ID is the matrix?

Dave

cant figure out how to use circut python to show all white yet. not much documentation that I can find.

firehopper
 
Posts: 19
Joined: Sat Mar 24, 2018 11:58 am

Re: discovered a problem with my 64x64 led matrix that I had

by firehopper on Fri Oct 09, 2020 7:50 am

IMG_2535.jpg
IMG_2535.jpg (328.95 KiB) Viewed 45 times

IMG_2534.jpg
IMG_2534.jpg (217.68 KiB) Viewed 45 times

IMG_2532.jpg
IMG_2532.jpg (319 KiB) Viewed 45 times

actually setting pixels to all while shows another one that has a bit of a issue. but that one is intermittent. heres the images.

firehopper
 
Posts: 19
Joined: Sat Mar 24, 2018 11:58 am

Re: discovered a problem with my 64x64 led matrix that I had

by dastels on Fri Oct 09, 2020 12:48 pm

Oh boy. That's all kinds of bad.

Please email support@adafruit.com with a link to this thread, your order number, and request the replacement of one 64x64 RGB LED Matrix - 2.5mm Pitch - 1/32 Scan.

Dave

dastels
 
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Joined: Tue Oct 20, 2015 3:22 pm

Please be positive and constructive with your questions and comments.