Pixel always lit on 7" TFT display
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Please be positive and constructive with your questions and comments.
- k8jbw
- Posts: 2
- Joined: Mon Sep 06, 2021 6:06 pm
Pixel always lit on 7" TFT display
I just purchased an RA8875 and the 7" TFT (non-touch display). I was able to get the demos running with an arduino nano very easily. However, I have a pixel that is always lit and I'm wondering if there's a way to fix it, or if it's a manufacturing defect and I'll need to get a new display.
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- mikeysklar
- Posts: 13824
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Pixel always lit on 7" TFT display
This is a dead pixel. The display will need to be replaced. Did you purchase it from us in the last month?
- k8jbw
- Posts: 2
- Joined: Mon Sep 06, 2021 6:06 pm
Re: Pixel always lit on 7" TFT display
Yes. I just received it this past weekend, hooked it up, and saw the pixel. I emailed support, but they sent me to post here in the forum. I figured that was the case, but wanted to walk through the process.
- mikeysklar
- Posts: 13824
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Pixel always lit on 7" TFT display
Please e-mail [email protected] requesting a replacement due to dead pixel. Provide a link to this forum thread and your invoice#.
Please be positive and constructive with your questions and comments.